Hot Tub Warehouse Reviews - Judge Me
Easy to install but I needed to get some new special hot tub tubing as the new pump is smaller than the original thus I needed a tube that is 1 inch longer. We are so happy to have the spa up and running again!
My online order went smoothly. Received everything in a timely manner.
Received a cracked wet end with my new gecko pump. Contacted Hot Tub Warehouse and they quickly shipped out a replacement.
Pump is a good replacement for our older discontinued Aqua-Flo XP 48 frame pump, albeit slightly larger. Was able to connect easily using the existing wiring. However, it did arrive damaged with a partially crushed capacitor housing on one end. Fortunately the capacitor was not damaged.
This is the best pump, all pool supply companies give it a ten. This is probably the best thing to use on my ten thousand dollar above ground pool. For all buyers the website is on the paperwork in pump box and it contains the warranty information, you will need to print it out as they use the same warranty site for many other products.
The gaskets were good,however a small unmarked tube with something in it was in the package, unsure of what it was I contacted the seller who could not identify what was in the tube, they could not and stated they would reach out to the manufacturers, that was weeks ago and no word yet. I would suggest labeling any substance so it can be identified and used properly, and identified for safety issues also in case it was ingested by a child or animal. I believe regulations require a msds shafted data sheet to be held by the seller and manufacturers for this reason.
The collars that came with the heater tube were easier to install than the originals. Install went smooth without leaks!
So I did. It swapped straight in to replace my old unit. Grok said the Del unit should last 5 years vs 2-3 yrs for the unit I replaced which gave me 2 yrs with very little actual run time. That rain shower scent is back ! See you again in 5 years.
Received heater and installed it a couple of days ago. Working great. Package was received in a timely fashion.
I paid an extra $10 for quicker service!
Fast and the price was right been ordering from this company for 10 years. Keep up the good work.
Order shipped quickly but the pump was defective and leaked upon installation.
