Hot Tub Warehouse Reviews - Judge Me



Based on 13846 reviews
86%
(11972)
8%
(1141)
2%
(328)
1%
(142)
2%
(263)
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Waterway 2" Union Gasket 711-4030
Leonard Tarnawa (Saint Augustine, US)
Heater for Spa

I am satisfied with the results and fast delivery

Last one died

I would give it 5 star but this is the second one i got from hot tub warehouse. 1st one only lasted 1 year.

Awesome

Went on with these great customer service.

Easy fix!!

Great service, even received the part earlier than expected.

M
E5 Spa Circulation Pump 74427
Mark A Winland (Elizabethtown, US)
Recric pump

The inlet and outlet size was too small I had to compensate to get the hoses to fit on the pump but the pump otherwise works well

G
Balboa 5.5 KW Heater Assembly for Balboa M7 58121
Gerard Coronado (Princeton, US)
Perfect fit

I recently was given a used hot tub. Not sure of the year. After heater stopped working I wasn’t sure I’d be able to find a 115v replacement heater but to my surprise I found one! The replacement heater fits perfectly ( clear install instructions) shipping was quick. I will definitely order here again.

D
E5 Spa Circulation Pump 74427
David R (Rome, US)
Great product

Pump works great. Quick shipping too. Part fit perfect and has performed great.

D
Lube Tube Lubricant and Sealant
Derrik Russell (Seneca, US)

Lube Tube Lubricant and Sealant

They were easy to deal with got my pump when they said it would be there and I will buy my hot tub stuff from them anytime

Bought two pumps, both seem to be working well.
Initial pump was damaged in shipping, but I was able to return it for replacement.

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Therm Products Caldera Spa Heater
Michael Levins (McDonough, US)
Spa Heater

Easy to order and receive

P
Waterway 2" Pump Union 400-4300
Patrick Brennan (Baldwinsville, US)
Very good

All the fittings you shipped were very good. Also, you don’t need to send a review for each individual piece. I was happy with the entire shipment. Thank you.
.

P
Waterway Smart Plumb Manifold 672-7130
Patrick Brennan (Baldwinsville, US)
Already sent one in.

Great already sent a review in.

Gecko Aqua-Flo XP2 2.5 HP Pump 2 Speed

Pump was delivered within 4 days. I installed the pump and it is running with no problems. Very quiet pump. I will use this company again in the future for anything they stock that I need. I found the product I needed and ordering from thier web site was simple and quick.

C
Waterway Manifold 672-4690
Clarence Bivins (Temple, US)
Nice fit

As described

P
Filbur Filter FC-0121
Philip Steedman (Skiatook, US)

Filbur Filter FC-0121

R
Cal Spas XL Heater Assembly 26-0011-7S-K
Robert Moore (Staten Island, US)
Couldn’t be happier

The entire process went very smoothly. Ordering, payment, delivery and installation all occurred flawlessly. I have a rather old Cal Spa Hot tub. Parts are hard to find. I would use Hot Tub Warehouse without question.

HydroQuip Therm Products Hot Spring Heater - 6 KW

Found it!

It was the only place I could find this motor/pump combo. Had to turn the pump 180 to the motor, but it works great!!! The local spa company couldn't find the replacement.

M
Waterway 2" Union Gasket 711-4030
Mark Seifert (Orlando, US)
Speedy

I just wanted to say 👋 & Thank You for filling the said order your Company was very fast & spot on with the parts 'thank you kindly

M
Spa Frog Cartridge Kit - 150
Mike Ingram (Cheney, US)

Good products good prices

J
Spa Frog Filter Mate Mineral Stick
Jerry McFarlane (Onamia, US)
Spa frogmineral stick

I have been using them for 7 years. Easy to maintain with minimum chlorine. Makes hot tub maintenance easy.

E
Filbur Filter FC-0359
Edward Schoen
Making it right

I got the wrong filter sent to me. I sent an email and they immediately made it right. Good to do business with companies that stand behind what they do.

Great Resource - Except...

Hot Tub Warehouse is GREAT if you know exactly what you need. I called, ordered, it was delivered, and lucky for me, I did order the right part. I very much wanted to discuss my issue with a customer service rep prior to ordering, but they do not offer ANY customer service - it’s strictly cash and carry. I was disappointed in that aspect. Everything else was great.

J
Leisure Time Enzyme
John Betsold (Brooklyn, US)
Hot tub chemicals

Fast turn around. Thank you