Hot Tub Warehouse Reviews - Judge Me
Pump was pretty easy to install, it is exactly the same as the old pump, works great.
This will not even allow me to enter a real review. Sent the wrong product. Not compatible as promised. I am out almost $500.
I didn't realize how badly my hot tub needed a pump until it was replaced.
The threads on the wet end housing don't go close enough to the end, and after attaching the hose, it leaked like a sieve. I spent an extra 5-6 hours and spent extra money and gas trying to figure why. The bolt pattern was different than the old pump which wasn't a big deal. I attached the new pump to a piece of plywood. But since it raised the pump I thought that might be causing the leak. I tested and refilled six times. Finally I noticed the threads on the male housing were much lower than the old one. I ended up re-using the old housing and no leaks. So I have a new pump with a 10 year old housing...
I sent in a review, product was just as described and came right on time. Just what we needed and will be back if we need anything else.
You can only connect one device to the module. You have to reset it to connect another device. Multiple devices would be better. That cost one star.
With that said, installation and setup was super easy, and immediate response on the app to start and stop jets and lights.
It is the exact part and was installed in short order.
It is important that anyone not familiar with different motor manufactures wiring schematics it would be easy to mis-wire this unit. Nice fit and excellent performance. Only has been in operation 3 days.
Great service and quality products. Have used several times...Very happy
I received my heater which the UPS man held a few extra days. Took me about 2 hours to take out and replace the new one. Called Hudson Bay a little late in the afternoon and told them I would call back next day that I had a question. The actually called me back after hours. And about 12 hours later the tub was up to 104 again. Thanks to Alexus for all the help getting me gone again. 34 degree this morning and a few hours later jumped in tub for a hour.
HydroQuip Therm Products Hot Spring Heater - 6 KW
Your system arrived in a beat up box that was re-taped and which contained no assembly parts (screws, nuts, bolts) and which had only one Channel Bracket. I contacted your people and requested a replacement for the set. I was told to take a picture of the box and send it in which I did 4 days ago and to date I have had no additional response. The box is pictured below. I either want a new system sent to me or an RGA so I can purchase a different system from some more reputable supplier.
