Hot Tub Warehouse Reviews - Judge Me
My original Gecko lasted 6 years and I was directed by the spa manufacturer to check out Hot Tub Warehouse. Their prices were excellent and the unit was well packaged, and arrived in under a week. I downloaded the installation info and only one connection was needed. It paired automatically with the In.Touch phone App. One of the easiest projects on my hot tub. Thanks
Balboa 4.0 KW Heater Assembly for Balboa M7 58104
I purchased a heater element for my hot tub. Ordering was quick and easy. It was delivered in just a few days. Saved myself a few hundred dollars doing it myself. I will definitely be ordering from Hot Tub Warehouse again.
Gecko Circ-Master HP Circulation Pump 02093000-2010 - 115 Volt
The heating unit on our 25 year old Hot Springs Sovereign Spa developed a leak so we replaced it with this unit, which was a precise duplicate and installed easily. Sensor connectors and hoses matched perfectly. Very happy with the build quality.
The proper heater assembly showed up as promised. And we are back in action. Didn’t need the extra gaskets as the assembly came with new pvc fittings and gaskets.
Shipment came on time with no problems. Installed and works great without issues. Thanks for a great product.
Got the part I needed delivered fast! Thank you
This is the fourth Dell ozone that I have owned and they all work good I put them in customers. Goodbye.
I am a mechanic and journeyman carpenter and I dislike electrical and plumbing. Then the wet end seal failed. Had to disconnect everything under the tub and remove the pump and wet end just to know what pump and wet end specs to order, but after that it was much easier trying to work in a small space about the size of a chest cavity. Get some GIANT adjustable wrenches or strap wrenches, always order new gaskets and o-rings, and put food grade silicon on the threads of everything so it is easier to torque the fittings without cacking them. It worked. No leaks. Took many hours, but saved $1000. doing it myself.
The service at Hot Tub Warehouse has been great even though I ordered the wrong part. So far, they delivered the part promptly. We’ll see how the refund process goes. Hoping it is just as prompt and thorough. The system is in place so, I think it should be just fine.
The wet end i purchased fit and works very good no issues. The only problem i might have is that the old wet end had a 310-1110 number on it which told me that it should have been a 1/2 hp pump so I did what was said to do since that part number was no longer available I went up a 1/4 hp to part number 310-1120 which is supposedly a 3/4 hp pump. When I took the old wet end off the motor I noticed that the impeller was twice the size of the new impeller. The new one is very skinny half the width of the old one. And the jets definitely dont seem to push as hard as the old one did with the same motor. The old housing was wider and had more volume. But according to the numbers it should have been smaller. Im going to see if the jet pressure will be sufficient for my needs. Why would the impeller be so small when jumping up in horse power. Is 1/2 hp the right rating on the old wet end? Seems to me it wasn't right. The impeller on the old was about 3/4" thick the new one wasn't even a 1/2" thick. The motor is rated for 1 1/2hp. Did i need to order a higher then 3/4hp like part number 310- 1130 or 310-1140. Any help figuring this out would be greatly appreciated thank you and thankyou for shipping the one I ordered so fast. Thanks again .
The unit arrived with one of the temperature probes wired backwards, instead of wasting time and shipping it back. I fixed it myself and installed it. It works. But, it wasn't the unit. I thought I was getting. It's not an actual Balboa. It's from a different company, still made in the US but not the actual Balboa part. I thought I was getting not that I'm loyal to any particular brand however, the original part made by Balboa last at 11 years so it makes sense to want the same thing again. When I removed it, I found that there was a spring lodged in there from something else in the Jacuzzi, which is probably would cause the GFI trip so I'm guessing my original one was still good but I didn't notice this until after I had installed the new one so I guess I have a spare.
Order the item needed was quick. The drawback was I had paid for express shipping but it didn’t get here any quicker plus I had the call and talk to someone a few days after ordering to see if it had shipped. I will not waste my money for express shipping again.
Gecko Aqua-Flo Flo-Master FMHP 1.5 HP 2 Speed 115 V Pump 48 Frame
Had a little trouble with an order and the people in customer server were very helpful in getting it resolved.
